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Post in Customer Support
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Anonymous Insider
‎11-18-2017 06:42 PM
‎11-18-2017 06:42 PM

my oder is pending

I placed my order on nov 11th, today is the 18th. Why hasn't my order been shipped ? its been pending for a week. 😞

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LaurieBT
MOD Rouge
‎11-27-2017 01:53 PM
‎11-27-2017 01:53 PM

Re: my oder is pending

Hi @Anonymous,

 

I'm very sorry that you order may have been affected by delays! Please see information regarding November order delays and shipping dates to learn when you can expect to receive your order here. > https://community.sephora.com/t5/Customer-Support/Message-regarding-November-Order-Processing-Delays/m-p/3503230#M130471

 

- Laurie

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  • ‎11-18-2017 06:42 PM
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