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Post in Customer Support
AshleyEllenn
NEWCOMER I Vib
‎01-01-2018 11:56 AM
‎01-01-2018 11:56 AM

missing point & beauty insider

My points went missing and it’s telling me to join beauty insider!! I don’t understand! I’m a VIB and I already had an insider account! Can someone please tell me what’s going on! Seems like everyone else is having the same issue

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JamilaBT
ALUM II Insider
‎01-04-2018 10:29 AM
‎01-04-2018 10:29 AM

Re: missing point & beauty insider

Hi @AshleyEllenn. So sorry about any confusion. Our Beauty Insider system was performing our annual year end maintenance. Everything should be restored. If you are still not seeing your account information, send me a message with your Beauty Insider email.

 

xo, jamila

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  • 1 reply
  • ‎01-01-2018 11:56 AM
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