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Post in Customer Support

missing package

my package says it was delivered days ago but I wasn't here when it was delivered. i come back home after a couple days and it is not here. I would like this sorted out asap thank you.

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Re: missing package

Hi @jqw5,

 

I'm sorry to hear this. It looks like your private messages are turned off, and you can adjust your preferences in your Community settings. If you would like to send me a private message with more details, I'll be happy to look into this. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available.

 

Best regards,

Laurie   

Re: missing package

Thanks for letting me know I opened up my private messages

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