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Post in Customer Support

missing items from order

i tried contacting someone about and hour ago and havent heard anything back yet so i figured id try posting something. most of my order was correct but im missing the mermaid tears lipstick by too faced even though i was charged for it. hopefully someone can help me out?

Re: missing items from order

@xSinnocent,

 

I am sorry to hear that the item was missing! I am sending you a message now to help.

❤️ Melissa

RE: missing items from order

Did you call the customer service hotline? That’s the easiest and quickest way to get assistance directly.
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