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Post in Customer Support
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missed birthday gift

I missed my birthday gift by only a couple of days, is it still possible to redeem online?

Re: missed birthday gift

Hi @SSephora1234,

 

You are welcome to log in and add your Birthday Gift to an online order in the two weeks before or after your birthday or you are welcome to pick this up in store from a Cast Member, in that time frame, with no purchase necessary. We recommend calling the store to make sure they have this in stock before you make the trip. If you have any trouble adding this to an online order, please give us a call before you place your order and a Beauty Advisor can add this for you. If calling, our Beauty Advisors are available at, 1-877-SEPHORA (1-877-737-4672), Monday - Friday, 6 AM-9 PM PST and Saturday & Sunday, 8 AM-5 PM PST. Thank you and Happy Birthday Month!

 

-Mali 

Re: missed birthday gift

thank you, my birthday was on september 30 though and so the two week time frame has passed. Am I out of luck?

Re: missed birthday gift

@SSephora1234, you are welcome to pick this up in store from a Cast Member with no purchase necessary. Or, you can call in before you place your order so a Beauty Advisor can add this to your order for you. If calling, our Beauty Advisors are available by calling, 1-877-SEPHORA. 😉

 

-Mali 

 

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