merging accounts

[briaa12]

I have two accounts; this account which is attached to my email and one that is attached to my phone number in store. I would like to merge these accounts if possible or at least get my in-store one to work on browser (because it has more points)

Thanks!

[VanessaB92]

I also have the same problem. Can someone please help me

[keelybt]

@VanessaB92  It looks like your private messages are currently turned off. Please send me a private message with your phone number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service You can adjust your account settings (the gear icon) on a desktop or mobile web browser.

[LaurieBT]

Hi @briaa12,

We're happy to help! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address and phone number, I'll link your accounts. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

Best,

Laurie

[CynthieLu]

You should reach out to customer service and see if they can help you @briaa12