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Post in Customer Support
Anonymous Insider

may (my first and last) play

how many were disappointed w/the dried out mud mask? so...my first package and i am already disgusted, ESPECIALLY w/customer service. my mask is completely UN-useable, i contact customer service, they offer me a new one...and CHARGE ME FOR IT!! WHAT?!?! i quit

Re: may (my first and last) play

Hi @Anonymous I'm so sorry to hear about your experience. I will look into this for you and send you a message to help. 

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