Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Venusinvelvet
NEWCOMER I Insider
‎07-24-2025 04:03 PM
‎07-24-2025 04:03 PM

live chat unavailable

is the live chat ALWAYS unavailable?

0
Reply
1 Reply
DaneeBT
MOD Rouge
‎07-25-2025 07:05 AM
‎07-25-2025 07:05 AM

Re: live chat unavailable

@Venusinvelvet If our Live Chat is showing as unavailable during our business hours, this means that all Beauty Advisors are assisting other clients and we recommend checking back later. It looks like your private messages are turned off. You can adjust your preferences in your Community settings (on the browser only, not the app). If you need assistance, please send me a private message with your inquiry. Thanks!

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎07-24-2025 04:03 PM
  • 95 views
  • 0 Hearts Given
  • 2 Contributors