links not working on website

[JoTheLibrarian]

I've tried 3 computers and a different browser. none of the links are working for me. (the app works fine but I want to use my laptop.) anyone else?

[MelMoy]

Having the same issue, anyone found a solution to this? 

[keelybt]

@MelMoy I will send you a PM for more information. 

[OliveMary]

I'm having the same problem in all browsers. I have cleared all my cookies and cache. App works fine but I want to use my Mac so I can see things better. I'm new to Sephora and it's never worked for me. Any solutions found?

Edit: Just in case it helps anyone else, I have disabled Ad Blocker on the Sephora website and now the links work just fine 😄 

[keelybt]

@OliveMary I will send you a PM for more information. 

[caseye13]

clicking on the links not working on the sephora site, instead i have to right click on the link and manually click open in new tab.... how can we fix this.

[DaneeBT]

Hi @caseye13

I'm so sorry to hear that! I'm sending you a PM.

Always,

Danee

[valeeng]

I'm having the same problem. None of the product links work when I click on them. And yes, I've already cleared my cache and cookies, etc.

[DaneeBT]

Hi @valeeng

Oh no! I'll send you a PM to gather more info.

Always,
Danee

[SCNerd]

i'm experiencing the same. the category links are working, but the products can't be clicked on.

[keelybt]

@JoTheLibrarian I'm sorry to hear that you are having difficulty. I recommend clearing your cookies/cache, as this should help. 

[JoTheLibrarian]

hi, thanks for the response. I should have mentioned that I tried cookies/cache along with the different computers and browsers that I mentioned. am I the only one having trouble?

[keelybt]

@JoTheLibrarian  I will send you a PM for more information.