is there literally anyone reading the emails that Sephora responds to?

[princessatlaw90]

I get the most outrageous responses to every question, I asked what was going on with the nude lip kit, I said the description has been wrong for several days and it says sold out when it was never even available to me in Canada. And I got THE MOST laughable response about how they’re happy to ship to Canada and bring over 75,000 brands to Canadians (🙄🙄🙄🙄) but can’t offer certain brands. Seriously read this, and by the way it was available only a few hours later so, this information was entirely false. P.S. the description is STILL wrong. Dear Amanda, Thank you for contacting Sephora regarding the Sephora Favs Lip kit. We are excited to let you know that Sephora.com is able to ship to Canada. As a retailer of over 175 brands and 12,000 products, we are excited that our Canadian clients have the opportunity to enjoy our wide selection and excellent service. We sincerely apologize that we are unable to offer certain select items from Sephora.com and hope to resolve the challenges that prevent us from doing so in the near future. For more information on placing a Sephora.com order to ship to Canada, please refer to the following link: http://www.sephora.ca/customer_service/csr_controller.jhtml?csrSection=canada&csrSub=canadaShip Thank you for your interest. We are happy to bring Sephora to you