Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

is there any way to get a December playbox still?

I signed up december 5/6 and thought I'd get a box. I wasn't notified about being on a waiting list. however I also wasn't charged anything yet and I emailed customer service and haven't heard anything back. I was really hoping and looking forward to this months box. is there anything I can do or a way to get this box? please help ❤️

Re: is there any way to get a December playbox still?

Hi @pistachiocreme,

 

In order to have received December's PLAY! box, you would have needed to sign up by 11/30. I'm sorry about that!

 

Always,

Dane 

RE: is there any way to get a December playbox still?

You will probably start in January. I believe that I signed up in 08 or 09 and received a box for the following month. The boxes goes out on the “10” of the month, so they might already have a count by the previous month to send out out.
2 Replies
Conversation Stats
  • 2 replies
  • 259 views
  • 1 Hearts Given
  • 3 Contributors