in-progress??

[aeilsx]

i purchased some stuff a week ago, but two of the items keep going out of stock? ill check on the order and it will be in progress, then 30min later be out of stock again? am i going to get my order cancelled or something? because this is the longest wait time ive had on an order, and its still in progress!! (i bought the abh prism pallet, sephora brush cleaner, eyebrow kit mini)

[LaurieBT]

Hi @aeilsx and @Arlyah,

I'm very sorry for any inconvenience caused by the delays at our distribution center. Please take a look at information regarding the delay and shipping dates here. > 

https://community.sephora.com/t5/Customer-Support/Message-regarding-November-Order-Processing-Delays...

- Laurie

[Arlyah]

I think a lot of people are in the same situation. I personally placed an order on 10 Nov and it still shows as "in progress" with no estimation as to when it will be shipped.