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Post in Customer Support

haven't received order

an order I placed shows delivered yesterday to my house but I haven't recieved it? I've checked with my neighbours, nothing. Never had this happen before so I'm not sure what my next step is?

Re: haven't received order

Hi @ezzie,

 

I'm sorry to hear this! I see that another agent was able to assist. If any additional assistance is needed, please send me a private message. Thank you!

 

Best regards,

Laurie

Re: haven't received order

Thank you Laurie, it's all sorted now. Sephora customer service is superlative 

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