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Post in Customer Support
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KayleeKT
NEWCOMER I Insider
‎08-28-2024 05:15 PM
‎08-28-2024 05:15 PM

gift card

I have a gift card and I peeled the sticker off to reveal the pin number and it peeled off 5 numbers. So I cannot use the card online, what should I do?

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LaurieBT
MOD Rouge
‎08-28-2024 05:43 PM
‎08-28-2024 05:43 PM

Re: gift card

Hi @KayleeKT,

 

I'm sorry about this! The pin is required to redeem gift cards online, but you should still be able to redeem it in store. Please visit a Sephora store for assistance.

 

Best,

Laurie 

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  • 1 reply
  • ‎08-28-2024 05:15 PM
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