Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

gift card

Hello,

 I would like to buy a physical gift card online, but give it to my friend by hand at a party. I am confused by the options given online. When asked "Who is the gift for?" Should I choose "a friend" or "for me" since I want the card sent to me by mail, but I want my friend to use it.

 

Thank you, 

Re: gift card

Hi @ihath,

 

Thank you for your inquiry! For an e-gift card, I see that you have the option to choose "Who is the gift card for? A friend or for me." The e-gift card would be delivered to the recipient by e-mail, and it would not be a physical card. 

 

If you purchase a physical gift card, you can simply choose the amount and proceed to checkout with your shipping address. You can purchase a physical gift card here: www.sephora.com/product/gift-card-P370325 

You can also purchase a physical gift card at your local Sephora store as well. I hope this helps to clarify! If you need further assistance with placing your gift card order, please feel free to send me a private message with details, or call 1-877-SEPHORA (1-877-737-4672) where one of our Beauty Advisors can assist with placing your order. 

 

Warm regards,

Laurie

Re: gift card

Thank you Laurie for your reply. When I click on the link you provided I get a "productnotcarried" message.

Re: gift card

Hi @ihath,

Sorry, you can click here: 

https://www.sephora.com/product/gift-card-P370325

 

Stay Gorgeous,

Penelope

Re: gift card

still getting "productnotcarried" message ... is it because I am located in Canada?

Re: gift card

Hi @ihath,

 

I am so sorry about that! For Sephora Canada gift cards, please visit this link: http://bit.ly/2Ta7RMv

I suggest selecting "for a friend," and then choose a physical gift card when you select "pick a gift card." 

 

To contact our Sephora Canada gift card customer support, please visit https://sephoraca.cashstar.com/self_service/v2/register/?locale=en-ca

 

Best regards,

Laurie

5 Replies
Conversation Stats
  • 5 replies
  • 849 views
  • 1 Hearts Given
  • 3 Contributors