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Post in Customer Support
Litadlp3
NEWCOMER I Rouge
‎12-27-2017 11:59 AM
‎12-27-2017 11:59 AM

exchanges

I found what looks like an eyelash in the Nars Wanted palette I received for Christmas. It was pressed into the shadow temptress and I had to remove it. I want to exchange the giftI received for a new Wanted palette but I cannot go to the location the palette was purchased at. Am I ok to do this?
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1 Reply
JamilaBT
ALUM II Insider
‎12-27-2017 02:59 PM
‎12-27-2017 02:59 PM

Re: exchanges

Hi there. @Litadlp3 if this item has a gift receipt or linked to your Beauty Insider account, you can do an exchange or return. Contact your desired location for questions.

 

xo, jamila

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  • 1 reply
  • ‎12-27-2017 11:59 AM
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