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Post in Customer Support
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exchange

Hi! Yesterday a friend of mine bought at the sephora store in AVENTURA MALL, MIAMI, FLORIDA, a wrong concealer for me. I would like to change the TARTE creaseless for the tarte SHAPA TAPE, at the SEPHORA IN MINISTERAKI, since I am currently here. I have read that exchanges at a different location are possible.. is this true? I have a photo of the receipt! Thank you in advance...
Sofia

Re: exchange

@Sofiicarne At this time, we don't carry Tarte Shape Tape products in the US, but you can make an exchange in any of our freestanding stores within 60 days of purchase with the receipt. 

Re: exchange

Thank you for your quick answer... sorry, I don't understand.. I have already got the tarte creaseless concealer at home in Greece and I saw  that you have the one I'd like to change it for (tarte shape) at the store in Ministeraki, can I exchange it there? The creaseless one was bought in MIAMI

Re: exchange

@Sofiicarne If the item was purchased in the US, it likely cannot be returned or exchanged at a Sephora store in Greece. However, you are welcome to contact https://www.sephora.gr/ for more information.

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