exchange at store

[YuMaggie]

hi~ 
I would like to exchange the color of lipstick i purchased on-line.

What do i need for exchanging it at store?

I can't find the return form....

Can i just being the order summary i printed on-line?

Thank you.

[LaurieBT]

Hi @YuMaggie,

Yes! You can bring your packing slip, which would have been inside of your package. Or you may print your Order Details from your account. You may also provide your Beauty Insider account information, and the store should be able to locate the purchase. 🙂 Please check out our full Sephora US return policy here > https://www.sephora.com/returns-exchanges and let us know if you have questions. Thank you!

Warm regards,

Laurie