erorr

[vica6578u]

heloo 

;;Unable to place your order. Please verify that your card information and billing address are correct.

If applicable, we have reversed any pending charges to your account.;;;

I haven't been able to place an order for 3 weeks, how do I solve this? Please help.

[LaurieBT]

@vica6578u, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with more information, I'll look into this. 

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!