Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
lu18
NEWCOMER IV Rouge
‎11-16-2017 11:14 AM
‎11-16-2017 11:14 AM

disappointed

I am a Rouge member and placed an order on the 12th and still did not receive it.  I did receive an apology email. Kind of crazy that rouge customers are supposed to be your best customers but get nothing but an apology when your 2 day shipping takes 5 days. 

0
Reply
1 Reply
keelybt
MOD Rouge
‎11-21-2017 03:35 PM
‎11-21-2017 03:35 PM

Re: disappointed

Hi @lu18 I'm so sorry for the wait! I will look into this for you and send you a message with more information. 

0
Reply
1 Reply
Conversation Stats
  • 1 reply
  • ‎11-16-2017 11:14 AM
  • 140 views
  • 0 Hearts Given
  • 2 Contributors