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Post in Customer Support
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deliveries

I had ordered something like a week ago.. this is only my second purchase from Sephora, & the first time i had no issues. This time, something seems off. I had ordered the same thing i got last time, & it seems to still be processing after many days.. i tried contacting customer service to see what the issue is but i’m not getting any valid answers. i just wish i knew what’s going on & that i’m going to get what i ordered! 

Re: deliveries

Hi @mama2be Due to high order volume from our Savings Event, shipping times may be longer than usual and we're sorry for the wait! Your package should arrive on or around the estimated delivery date that was listed at checkout. We will notify you via email once your package has been shipped. Thank you for your patience!

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