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Post in Customer Support
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tweedle1118
NEWCOMER I Insider
‎08-07-2024 04:43 PM
‎08-07-2024 04:43 PM

damaged items

my order came all damaged, it has happened to me many many items in the past and they have always been helpful to fix the issue. but they won’t do it this time and it was a waste of money. i want to try and get this fixed

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LaurieBT
MOD Rouge
‎08-07-2024 05:01 PM
‎08-07-2024 05:01 PM

Re: damaged items

Hi @tweedle1118,

 

I'm sorry to hear this! If you'd like us to look into this, you may send me a private message with your order number. Your preferences can be adjusted in your settings. Alternatively, please contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672) where we can look into this. 

 

Best regards,

Laurie

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  • ‎08-07-2024 04:43 PM
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