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Post in Customer Support
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EmilyDarlene
NEWCOMER I Vib
‎12-19-2021 09:08 PM
‎12-19-2021 09:08 PM

card was charged but order failed

I tried to get my order through, but my screen showed there was an error and yet my bank account was still charged. I looked through previous orders to see if it was there but it wasn’t.

 

EDIT: 

I got my money returned automatically 

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LaurieBT
MOD Rouge
‎12-19-2021 09:23 PM
‎12-19-2021 09:23 PM

Re: card was charged but order failed

Hi @EmilyDarlene,

 

I'm sorry to hear this and I'll send you a message.

 

Best regards,

Laurie

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  • 1 reply
  • ‎12-19-2021 09:08 PM
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