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Post in Customer Support
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emmaarbogast
NEWCOMER I Insider
‎12-08-2017 02:32 PM
‎12-08-2017 02:32 PM

cancel order

I just now ordered something but I would like to cancel it because I forgot I could use a gift card for my purchase. How do I cancel an order? I've been looking and I can't figure it out!!

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SianBT
ALUM II Insider
‎12-18-2017 03:13 PM
‎12-18-2017 03:13 PM

Re: cancel order

Hi @emmaarbogast, 

 

Sorry for any confusion! We generally cannot cancel or modify orders once placed. If you would still like assistance, please send me a PM 🙂

 

Bisous, 

 

Sian

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juliehnguyen
GO-GETTER I Rouge
‎12-08-2017 02:41 PM
‎12-08-2017 02:41 PM

RE: cancel order

Id recommend calling Customer Service at 1(877)SEPHORA for immediate assistance @emmaarbogast
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  • ‎12-08-2017 02:32 PM
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