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Post in Customer Support
jasmineler
NEWCOMER I Insider
‎08-09-2018 09:51 PM
‎08-09-2018 09:51 PM

cancel an order

how do i cancel my order? i put in an already used gift card but i did not realize it so it charged my credit card instead..

Reply
1 Reply
MaliBT
ALUM II Rouge
‎08-10-2018 08:30 AM
‎08-10-2018 08:30 AM

Re: cancel an order

Hi @jasmineler,

 

Sorry to hear that! Typically we are unable to cancel or modify orders once placed. You can return this order once you receive it or you can return or exchange this in store with your order invoice. I'll send you a private message with additional information.

 

Best,

Mali 

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  • ‎08-09-2018 09:51 PM
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