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Post in Customer Support
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canadian order

Hi ! I am trying to complete my order and it will not allow me to use a postal code so I can't complete my purchase. This is new as I have ordered recently with no issues. Any advice would be very appreciated!

Re: canadian order

Hi @kramzaat,

 

I'm sorry for the trouble! Please make sure you're accessing the Canadian site, and not the US site. If you're using the app, please click your name/photo icon near the bottom center of the screen then scroll down to App Settings. Please click Canada. If you're using the browser, please exit the checkout area, scroll to the bottom of the page and select Canada. If you need any further assistance please let us know. Thank you!

 

Best,

Laurie

 

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