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Post in Customer Support
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kavai
NEWCOMER I Insider
‎07-02-2024 03:58 PM
‎07-02-2024 03:58 PM

came broken

hello! 

 

i bought the kosas setting powder and when i opened it, it was broken. can i return and get a refund?

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LaurieBT
MOD Rouge
‎07-02-2024 04:48 PM
‎07-02-2024 04:48 PM

Re: came broken

Hi @kavai,

 

I'm sorry about this! If you purchased this item in store, please visit your local Sephora store for assistance with a return or exchange. You can receive a refund within 30 days. Or, you can receive an exchange or store credit within 31-60 days.

 

Best,

Laurie

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  • ‎07-02-2024 03:58 PM
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