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Post in Customer Support

c firma day serum oxidized

Hi, I just received my C firma day serum and  its oxidized.  What can I do? 

Re: c firma day serum oxidized

Hi @abitir,

 

I'm sorry to hear this! You have 60 days (30 in Canada) to make a return or exchange within the original purchase date along with proof of purchase. All of our store returns are at our store's discretion so I recommend contacting your local store directly so they can assist. For more information regarding our Return Policy, you can click this link here > https://www.sephora.com/returns-exchanges. Please feel free to private message me if you need assistance with anything. 🙂

 

Best Regards,

 

❤️ Raquel

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