broken pallete

[abbywegryn]

I received the SEPHORA COLLECTION PRO EYESHADOW PALLET and it came with two shades broken can i still return it?

[JaneanBT]

Hi @abbywegryn,

I am very sorry that your palette arrived damaged. I am going to send you a private message so that I can help you with this. Thanks! 

Best Wishes,

Janean

[Anonymous]

Yes just as long as you have it on your beauty insider purchase history. However if you don’t you can always return it with a State ID.

[JENNIFERjennife]

yes, especially sts not your fault its broken, you can return anything aslong asyou have your reciept within a certain amount of days, or if you have it in your transaction history