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beauty insider points changed to 0

How come my beauty insider points have changed to zero? I had around 270

Re: beauty insider points changed to 0

There is a glitch in the system. Points and status will be re-instated soon. 

 

@Emma2002xox @kristysherrod

Re: beauty insider points changed to 0

Mine reset to 0 also. I thought if we were still active they didn’t expire like that? Only if we hadn’t used or purchased anything in a while. 

RE: Re: beauty insider points changed to 0

Yeah same, I bought something two days ago so it shouldn't be because of that
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