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200,588 Posts
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Re: Selling Used Makeup on Ebay???
eBay is strict on their no used makeup policy. I was selling Back-to-MAC
containers and they took down the listing since they said it was used. I
made the point that I listed it as used and for Back-t...
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Re: Selling Used Makeup on Ebay???
I sell new/lightly-used makeup on an app called Depop. I've had pretty
good luck selling things on there.
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Re: Selling Used Makeup on Ebay???
There are several websites that allow you to buy and sell gently used
makeup. Here are some: MUABS and Glambot.
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Re: Selling Used Makeup on Ebay???
Since links aren't allowed, Google ebay cosmetics policy.Another
Poshmark, but their rules do state no used, even though you'll see a ton
on it - probably overload for the system to catch.
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Re: i have a vib card that i got in store and i was wondering if there was any way that i could get it linked to my account ):
I am closing this thread. If you have a similar issue, please create a
new thread under the Customer Service board or you can send me or any of
the other mods a PM. Thanks!
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Re: i have a vib card that i got in store and i was wondering if there was any way that i could get it linked to my account ):
Hi @Anonymous, I would be happy to assist you with this! I'm going to
send you a private message. Please check your inbox when you have a
moment. Thank you. Best, Mali
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Re: i have a vib card that i got in store and i was wondering if there was any way that i could get it linked to my account ):
Hello, I am having the same difficulty and came to this online forum for
results. Please let me know how to add my VIB card points onto my online
account. Thank you, Lisa
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Re: i have a vib card that i got in store and i was wondering if there was any way that i could get it linked to my account ):
Hi Lbanash. I will send you a message to help.
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Re: i have a vib card that i got in store and i was wondering if there was any way that i could get it linked to my account ):
hey there, any chance you could send me a message and help me out as
well?
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beauty insider card and account
hi there i got a beauty insiders card in the store, they asked for my
email.. but when i made an account on the website it doesnt show my
points(though i know i have some) how do i add the card i have to my
account?
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Re: beauty insider card and account
Hi stephii89, I'm sending you a PM to assist you with this! Always,
Danee
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Gift Returns
I just wanted to reach out to other Beauty Insiders and staff regarding
an issue I've had with trying to return a gift. Are we all in the same
boat here? Let me start by saying, Sephora has a great re...
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Re: Gift Returns
Hi @nattygirl, I'm going to send you a private message. Please check
your inbox when you have a moment. Thanks! Best, Mali
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Recieved a broken palette
I was really excited to get the new Smashbox Ablaze palette, but since
it's online only, I ordered it over sephora.com for once. I paid for 3
day shipping, but when it finally arrived, the palette had...
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Re: Recieved a broken palette
Hi @eileenblue, Sorry to hear about this! I can see that you have been
assisted already. Feel free to send me a private message if you need
further assistance with anything. Thank you! Best, Mali
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Re: Recieved a broken palette
I'm so sorry this happened to you. Sephora's customer service is
generally amazing! If you want a quick resolution, you can call them and
let them know your situation. You can also contact them throug...
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Returns in store - just for store credit that cannot be used online??
Hi, In the past, I have been able to return gifts to Sephora stores
(with gift receipts) and received a Sephora gift card in exchange, that
could be used in stores or online. Yesterday, I returned a C...
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Re: Returns in store - just for store credit that cannot be used online??
Hi @atr3810, Sorry for any confusion. Since you had your receipt, you
should have been given the option to receive a merchandise Gift Card for
in store or online use. It sounds like the Cast Member ma...
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Re: Returns in store - just for store credit that cannot be used online??
Hi Mali, Thanks so much for this information! I'll go by the store and
get it switched. If I run into any problems, I'll let you know! Thanks
again!
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Re: Rouge Welcome Kit
Hi @HelenC719, I'll look into this and send you a private message.
Please check your inbox momentarily. Thanks! Best, Mali
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Missing Package- assistance needed
placed an order that was suppose to be delivered yesterday but did not
find anything where they said it was placed. Waited all today & asked
around and no one saw it and not delivered to neighbors as well. Please
assist.
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Re: Missing Package- assistance needed
Sorry to hear about this saridyn! I'll send you a PM soon.
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vib card
hi i have a vib card that i got in store and i was wondering if there
was any way that i could get it linked to my account??
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Re: vib card
Hi emmasophiavk! I'll send you a private message shortly to help you
with linking your accounts. 🙂
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How do I link my Beauty Insider card to my account?
I signed up for a rewards card at my sephora store, but it shows that I
have 0 points and nobody ever told me that I had to sign up online in
order to get emails with deals so I did not make an accoun...
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Re: How do I link my Beauty Insider card to my account?
Closing this thread to further comments! If you need assistance linking
your accounts please create a new post on the Customer Service board.
Thanks!
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Re: How do I link my Beauty Insider card to my account?
Hi KTB14, I will send you a message to help.
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Re: How do I link my Beauty Insider card to my account?
I'm having the same issue. I know I have points on my card from December
2016, but none on my online account. Or do the points expire every year?
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Re: How do I link my Beauty Insider card to my account?
Hi Sameva, No, points never expire! I will send you a message to help
combine your accounts.
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Re: How do I link my Beauty Insider card to my account?
I've got same problem too, please help me Janean
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Re: How do I link my Beauty Insider card to my account?
Hi @Anonymous, I would be happy to help you with this! I'm going to send
you a private message. Best, Mali
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Re: How do I link my Beauty Insider card to my account?
Hi @Anonymous, I will send you a private message shortly, so that I can
help you with this. Thanks! Best Wishes, Janean
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Errors in a review
Hey I posted a review for YSL The Shock mascara before I had a chance to
review & edit it....is there any way to delete or edit the review???
Please and thanks!!!
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Re: Errors in a review
Hi @KaysD7, I'm sorry to hear that! We can't edit a review, but we can
delete it. I'll send you a PM after I delete it with the original review
so you can copy and paste it and edit it. (:
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Combing Beauty Insider Accounts
I have two beauty insider accounts. One is a Rouge and the other is a
VIB. I was wondering if I have to call to combine them or if I have to
combine them on the website.
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Re: Combing Beauty Insider Accounts
Hi Ohhhliviiaa, I will send you a message to help with this.
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