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Post in Customer Support
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iwantallmakeup
NEWCOMER III Rouge
‎09-19-2018 08:47 PM
‎09-19-2018 08:47 PM

another damaged palette

I do a lot of online ordering because I only have a jcpenney sephora near me. So I got a recent order and my palette was completely busted. I just want another one. Can someone contact me about getting a replacement? This is the 2nd damaged palette I've received this week. I am not a happy camper.

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keelybt
MOD Rouge
‎09-20-2018 09:07 AM
‎09-20-2018 09:07 AM

Re: another damaged palette

Hi @iwantallmakeup I'm so sorry to see that your palette arrived in this condition. I will send you a message for more information.

 

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iwantallmakeup
NEWCOMER III Rouge
‎09-20-2018 12:22 PM
‎09-20-2018 12:22 PM

I'm still waiting for a reply from my message.

I'm still waiting for a reply from my message.
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2 Replies
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  • 2 replies
  • ‎09-19-2018 08:47 PM
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