Zero balance

[ika007]

Hi there, I have read similar complaints to mine so I wanted to come on here and see if there is anything that can resolve my issue. I was gifted a Sephora gift card from my mom. It was a new card, or so I thought. It was still in the packaging it comes in so I opened it up and went to use it at my local store and the woman said it had a $0 balance. I believe it was a $80 gift card. I called support and he said that there have been many scammers lately taking the codes after people purchase them. I am so disappointed he said that he could not honor the gift card after being scammed. I still have the card in my wallet just in case someone could help me with this issue. Thank you!

[DaneeBT]

@ika007 I'm sorry to hear about this! It looks like your private messages are turned off. You can adjust your preferences in your Community settings (on the browser only, not the app). Please send me a private message with your gift card number so I can take a look.