YAYSAVE code not working

[CG1228]

Spoiler

Hi! The YAYSAVE code is not working. I have tried multiple times and it keeps saying error, and that I’m not logged in even though I am. Is there any way to fix this? Thank you!

[keelybt]

@CG1228 I'm sorry to hear that you are having trouble! Please make sure you don't have any excluded items in your basket. The promotion is not valid on The Ordinary, Proven Skincare, MAC Cosmetics VIVA GLAM products, Sephora Collection, in-store services, previous purchases, purchases of gift cards, purchases of Same-Day Unlimited subscriptions, gift wrapping, packaging, taxes, or shipping and handling charges. Limited to one Dyson item, one Shark Beauty item, and three Nutrafol items per SKU per transaction. If you are still have an issue, please let us know! 

[ather]

@CG1228  Are you signed into your Sephora account?