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Post in Customer Support

Wrong shipping

Hey i just placed an order its currently 1:11am est and I paid with apple pay seems like the address changed to an old one, so now I cant communicate with customer service And i dont know what to do!!! Will i be able to change the address,theres no option to even cancel the order and re-do it!

Re: Wrong shipping

Hi @lgomez0918,

 

I'm sorry to hear your recent order is being shipped to the incorrect address! In reviewing your account, it appears that one of our representatives recently submitted a request to see if our warehouse is able to cancel your order before it ships. If you happen to receive the shipping confirmation email for the order, please contact us via phone at 1-877-737-4672 so that we can have your package rerouted back to us for a refund. Thank you!

 

Always,
Danee

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