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Post in Customer Support
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mgom
NEWCOMER I Vib
‎07-27-2024 10:02 AM
‎07-27-2024 10:02 AM

Wrong shipping address

Hi ! I did my order on a Sephora store but I check and they put the wrong address, how can I change the address even though is already processed? 

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3 Replies
LaurieBT
MOD Rouge
‎07-27-2024 10:22 AM
‎07-27-2024 10:22 AM

Re: Wrong shipping address

Hi @mgom,

 

My apologies! I’ll send you a message shortly.
 

Best regards,
Laurie

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2 Replies
JuliannaJulii
NEWCOMER I Vib
‎07-29-2024 04:50 AM
‎07-29-2024 04:50 AM

Re: Wrong shipping address

I did the same thing how do I get it shipped to the right address

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1 Reply
DaneeBT
MOD Rouge
‎07-29-2024 06:57 AM
‎07-29-2024 06:57 AM

Re: Wrong shipping address

@JuliannaJulii We have a short timeframe in which we are able to cancel orders. I'm sending you a PM to assist.

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  • 3 replies
  • ‎07-27-2024 10:02 AM
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