Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Anonymous Insider

Wrong rewards points

When I go purchase an item at a store, they tell me I have a lot more points than what is showing up on my Sephora app. How do I update my number to show my VIB status and points?

Re: Wrong rewards points

Hi iamdiamante,

 

It sounds like you have two accounts! I am sending you a message to help.

❤️ Melissa
Conversation Stats
  • 1 reply
  • 477 views
  • 0 Hearts Given
  • 2 Contributors