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Post in Customer Support
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JoyBD
NEWCOMER I Insider
‎08-30-2024 04:13 PM
‎08-30-2024 04:13 PM

Wrong product

Hi I received a wrong product today. How do I do the exchange ?

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LaurieBT
MOD Rouge
‎08-30-2024 04:36 PM
‎08-30-2024 04:36 PM

Re: Wrong product

Hi @JoyBD,

 

I'm sorry about this! It looks like your private messages are turned off. If you would like to send me a private message with your order number and details of the issue, I'll be happy to look into this further. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available.

 

Best regards,

Laurie   

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  • 1 reply
  • ‎08-30-2024 04:13 PM
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