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Post in Customer Support
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Wrong package

I received a wrong package, that was not even my order. The shipping label address is mine, but the inside packing list/order number is not. Any one has same situation? 

 

Re: Wrong package

same thing happened to me. I got my package today and inside is the someone elses order slip and product. I really hope I will get my order as mine totaled more than this messed up one! I emailed them but have not heard back yet.

Re: Wrong package

Yes exact same situation, have not heard back yet. Someone messed up badly at Sephora....

2 Replies
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