Wrong package germany

[Anonymous]

Hey, 

Last week I received my package. Receipt was correct but as I opened ist i noticed that underneath the sticker with my adress there was another persons adress. 

Turns out that theres not a single item I purchased inside. I ordered a lot of fenty stuff in total over 300 eur incuding taxes! The stuff in the package is worth 50 Dollar at most.

How long will it take until I receive the right items? There were some birthday gifts inside I would  have needed this week. 

I'll send the wrong package back on monday but this will take some time because I'm from germany.

Thanks for the help.

Jasmin

[ZannaBT]

Hi @Anonymous, we have been experiencing a very high volume of messages and we apologize we were not able to get to your inquiry. If you still need assistance with anything, please send me a PM and I would be happy to help. Thanks!