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Post in Customer Support

Wrong order received

I recently order a BECCA lipgloss and Stila liquid eyeshadow but I received a totally different order. I don’t want to spend money on sending the order back since it’s only a type of serum and would rather return it to a store. Does anyone know if I can get the items I actually ordered??? Help!!

RE: Wrong order received

I would definitely call customer support directly. If anything, they’ll probably pay for the shipping to have it go back and resend your order.
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