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Post in Customer Support
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Anonymous Insider

Wrong items

Hello,

 

I recently got an order from a friend and the order received had completely the wrong items after I spoke with her. 

 

They were a parting surprise gift however I opened them after I left for Hong Kong.

 

What do I do now? 

Tags:

Re: Wrong items

Hi Willhaus,

 

I'm sorry to hear you did not receive the correct items in your order! I'm going to send you a PM now so I can look into this for you. Thanks!

Stay Fabulous,
Zanna
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