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Post in Customer Support
Tanyamarie1978
NEWCOMER I Insider
‎08-19-2018 04:05 PM
‎08-19-2018 04:05 PM

Wrong foundation

I live in another city and we don't have a sephora. I asked consultant about colour of foundation  When I tried at home, it as too dark. Help..... I can't wear this colour and want a lighter color but I can't travel back to the store. 

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DaneeBT
MOD Rouge
‎08-19-2018 04:21 PM
‎08-19-2018 04:21 PM

Re: Wrong foundation

Hi @Tanyamarie1978,

 

I'm so sorry to hear that! Regretfully, we, www.Sephora.com, are unable to process returns or exchanges for items that were purchased in our Sephora stores. For more information regarding returns and exchanges, I recommend contacting your nearest Sephora store directly. I apologize for the inconvenience!

 

Always,

Danee

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  • ‎08-19-2018 04:05 PM
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