Wrong colour select

[Anonymous]

I have not received my order yet but looking on the products ordered I believe I didn't choose a color of foundation and just went with the checkout option without verification. 

What is the procedure of this return? 

I choose shell and itimay nebaround three shadels lighter in the brand Clinique, can I try this on my skin tone with refund or do not open at all? 

Thanks! 

-C

[LaurieBT]

Hi @Anonymous,

Generally, Sephora can accept gently used products for return or exchange with proof of purchase, and within our return policy time frames. You can check out our full Sephora Canada return policy here: https://www.sephora.ca/returns-exchanges. Please let us know if you have any questions! 🙂

Best regards,

Laurie

[Anonymous]

Thank You, the information provided seems promising!