Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support

Wrong & missing samples?

I put an order through online because I was excited about the 5 sample promotion they had going on. When I got my package there were only 3 samples, and none of them were what I had selected either. Why even promote 5 samples when they only send 3? Such a disappointment.

Re: Wrong & missing samples?

Hi @hvanosch, sorry to hear that! I will send you a PM shortly to help.

Conversation Stats
  • 1 reply
  • 117 views
  • 0 Hearts Given
  • 2 Contributors