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Post in Customer Support
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Wrong address entered

I accidentally placed a order with the wrong address on the 1st of December. I called immediately to get it changed but was on hold toolong that the order moved from placed to in process and they couldn’t doanything until it shipped. I called back once it shipped and they called the shipping company and supposedly changed it. But today I received an email that my order was out for delivery in Virginia and was delivered there to the wrong address. I don’t live in that state anymore. I haveno way of getting the package and now I am worried about someone opening it and getting my info. I am out the money and the products. What can I do? I’ve contacted them over and over again and no one is helping me.

Re: Wrong address entered

Hi @dirtgrub

 

I'll send you a private message regarding this.

 

Best, 

Mali

RE: Re: Wrong address entered

 
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