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Post in Customer Support

Wrong address/HELP!

Help! I just placed an order and see that it’s being sent to the wrong address. I no longer live at that address. The order status is In Progress, so it hasn’t been shipped yet. Is there any way I can change the address to my current address now so that it’s sent to me? Please help! Thank you! Ashybashh

Re: Wrong address/HELP!

Hi @ashybashh,

 

I'm sorry to hear this! Regretfully, we are unable to modify orders once they are placed. If you would like for me to submit a cancellation request to our warehouse for your order, please send me a private message with your order number.

 

Best regards,

Laurie

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