Wrong Samples

[Marebear007]

I was so excited for the samples I selected and the ones I received are absolutely disgusting… like not even close to what I would have chosen. Looks like I’ll just be throwing these away. The option to select them shouldn’t even be available if the distro center doesn’t have access to everything that is listed. Kinda no point in offering them at all since you won’t get what you selected so you can try it before you buy it. Really disappointed. 

[LaurieBT]

Hi @Marebear007,

We appreciate your feedback about the samples you received. Please keep in mind that samples can be substituted depending on availability at the location where your order is packed, and we apologize for any disappointment this may cause. I'll share your feedback with our teams for continued improvements. Thank you!

Best,

Laurie