Wrong Samples in Order

[MeganLizz]

Recently I purchased a set of perfume, a smash box kit, and some Clinique lipsticks. However, when I received my order none of the free samples I added were correct. Hoping this could be fixed because I was really looking forward to trying the samples.

[RichardBT]

Hello @MeganLizz + @Anonymous ,

So sorry to see this. If you are still experiencing issues with this, give us a call at 1-877-SEPHORA (1-877-737-4672) for assistance.

Cheers,

Richard

[Anonymous]

Order######### received today and very disappointed with samples. Received only 2 samples not 3 and neither are any of the ones I choose. The goal was to try some new ones in seach of scents never used before. What I received were very old school fragrances I would never wear. I realize this is a busy time of year but the goal is to sell customers on new items and there was still time to ask for them as gifts...so sad that these will end up in a drawer and served no purpose.