Writing reviews

[DeeDee4075]

Lately I have not been able to post reviews On products. When I go to post it tells me that my review must be at least 20 characters long. Which they always are. What's the issue?

[spanishjoydoll]

I think they flipped it. Review on top, title on bottom.

[DeeDee4075]

I'm writing the reviews on the app on my phone. I was always able to write reviews until recently.

[MeganBT]

Hi @DeeDee4075,

@spanishjoydoll is right! In a recent app update, the ratings & reviews sections were updated so that now, your review is typed into the box immediately underneath the stars and a headline (or title) is optional and entered underneath that. If this fails to resolve the error you are encountering, please private message me for additional assistance.

All my best,

Megan

[ZannaBT]

Hi @DeeDee4075, i'm sorry for the trouble you're experiencing! Have you tried clearing your cache and cookies and re-submitting the review?